I cannot fault this dealership. I saw a second hand Ibiza I wanted to look at online. After walking round the enormous compound, we discovered it had been sold. However, the wonderful sales staff (who weren't pushy in any way) soon found me an alternative and offered me a fantastic deal - even matching an already reasonable part ex offer from another garage. One year on and I have continued to have the car serviced and occasionally repaired here. The service staff are fantastic and the receptionists cannot do enough to help.
Took at a service plan for my seat ibiza helps spread the cost with a monthly payment plan includes full servicing, free MOT and free collection and drop of from wherever I need it to be collected!. Very happy. My car was collected and dropped off from my home address. The driver who collected my car was so friendly and genuinely nice had a lovely chat. I was kept well informed throughout the time they had my car and during its service. My car was returned in a lovely clean condition with all relevant documents and information. They didn't exaggerate what needed to be done on the car. It's a 7yr old car so expected a lot only came back with 1 suggestion, the handle on drivers side is sticking a little. My 2 sister's also have a service plan with them and they recommend it. So glad I took out the plan. I would highly recommend. I'd give them a 10 out of 10 for everything
Feedback for website: I traded in a two year old Astra for a nearly new Seat Leon FR. My Sales Advisor Lee Hawley was very professional and I felt reassured through every step of the purchase. At no point did I feel pressured in any way which is a very welcome change compared to some other dealers in Durham. He is a credit to Pulman Seat. Thank you again; I know where to go when my current car is up for renewal in a few years. ***** 5 stars