I just wanted to drop you a few lines to say thank you for the service the dealership has provided me with regards to my recent purchase of a brand new Arona.
Particular thanks go to Alex Barker who from the moment I walked into the dealership, could not have been more helpful and professional. Having never bought or considered a SEAT previously and never having been in a position to purchase a brand new car, it was important that I did not feel rushed or pressured into something that wasn't right for me or my family and didn't suit our needs. Alex made the process very easy and was friendly and professional throughout.
Despite there being a few early issues with regards to delivery and then it needing to come back into the workshop a couple of times for some tweaks to get sorted, this was clearly never considered to be an inconvenience and Alex again couldn't have been more attentive and professional getting the issues rectified immediately.
Whilst I would like particular credit to go to Alex, I feel it worth mentioning that I have found all the staff there that I have come into contact with to be friendly, approachable and efficient.
Mr B Pudham
Yes happy with service and made to feel valued by all the staff I met please thank them all!
All good. Excellent customer service from Keith as usual.
Not had the survey yet, however the car has been down to London and back and I am extremely satisfied, it's even better than the last one.
Many thanks for making everything so easy.