I cannot fault this dealership. I saw a second hand Ibiza I wanted to look at online. After walking round the enormous compound, we discovered it had been sold. However, the wonderful sales staff (who weren't pushy in any way) soon found me an alternative and offered me a fantastic deal - even matching an already reasonable part ex offer from another garage. One year on and I have continued to have the car serviced and occasionally repaired here. The service staff are fantastic and the receptionists cannot do enough to help.
Took at a service plan for my seat ibiza helps spread the cost with a monthly payment plan includes full servicing, free MOT and free collection and drop of from wherever I need it to be collected!. Very happy. My car was collected and dropped off from my home address. The driver who collected my car was so friendly and genuinely nice had a lovely chat. I was kept well informed throughout the time they had my car and during its service. My car was returned in a lovely clean condition with all relevant documents and information. They didn't exaggerate what needed to be done on the car. It's a 7yr old car so expected a lot only came back with 1 suggestion, the handle on drivers side is sticking a little. My 2 sister's also have a service plan with them and they recommend it. So glad I took out the plan. I would highly recommend. I'd give them a 10 out of 10 for everything
Friendly, courteous, efficient staff to whom the customer is king and nothing was too much bother nor effort and in fact they appear to be happy and enjoy working at Seat. The cleaner lady who makes me coffee whenever I’m in is fantastic and although I’m in 1 a year she still remembers mild coffee, 1 sugar, little milk and the all important Ginger Nuts.
Hi David, I have been meaning to email you for ages but I have been really busy, I just wanted to say a huge thank you for finding my Seat Leon. I explained to you at the time that I had been to Newcastle and had found them quite unhelpful so I tried yourselves in Sunderland. What a difference! David you were extremely helpful and professional. I am loving the car but wanted to give you the accolade you deserve, thanks again, Sarah Turnbull